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Innovation is increasingly identified as the critical factor in ensuring economic competitiveness. D…

Everyday first-line managers and supervisors struggle with deficiencies and inequities in their orga…

This third edition of the classic resource, Building Expertise draws on the most recent evidence on …

Never before has there been such a confluence of international attention to the economic importance …

Designing the Customer-Centric Organization offers todayâ??s business leaders a comprehensive custom…

«Секрет правильного ответа – четко сформулированный вопрос», – такую мысль развивает гуру инноваций …

Recent Events -from September 11, to the anti-globalization protests to the collapse of the high-tec…

Leave piecemeal strategic change approaches behind and learn how to plan, facilitate, and integrate …

Take a management journey to the heart of the restructuring of SN Brussels Airlines, sharing the dos…

This book is an invaluable desk reference for facilitators, leaders, coaches and anyone who wants to…

Effective Training & Development is essential if you are to continuously get the best from your peop…

From Sharon L. Bowman, the author of the best-selling Ten-Minute Trainer, comes the dynamic new book…

This is the fourteenth volume in an annual series in which leading economists provide a concise and …

This practical resource includes perspectives from the point of view of both plaintiff and defendant…

All the best practices a manager and an executive need-in a one-stop, comprehensive reference Praise…

Although 70% of the customer's decision to buy is based on how they are treated as people, few ornga…

The Essential Guide to Training Global Audiences is a groundbreaking book that offers a much-needed …

Каждый предприниматель мечтает построить бизнес уровня Facebook, Netflix или Airbnb. Но мало кому эт…

Organization Development at Work—a title in The Practicing OD Series—is a collection of conversation…

Most Fortune 500 companies still struggle with workplace planning and design issues. Millions of dol…

Following a series of corporate scandals, legislators have company executives in their sights, and a…

In this book, Gilbert Paquette?an internationally recognized expert in the field of technology-based…

Training Budgets Step-by-Step is a useful guide that walks you through each phase of the process, so…

A definitive guide to growing your small business through «Engagement Marketing» As a small business…