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Since it was first published more than a decade ago, The Effective Public Manager has become the sta…

When it was published in 1994, Roger Schwarz's The Skilled Facilitator earned widespread critical ac…

The bestselling guide to the field, updated with the latest innovations Essentials of Supply Chain M…

Top economists provide a concise and accessible evaluation of major developments in trade and trade …

This book's unique perspective stems from its “knowledge diamond” framework to examine how individua…

In this book, leading authors explore ways in which organizations can develop their ability to manag…

What makes some training programs successful while others produce disappointing results? The answer,…

The world of learning and performance has changed significantly since the first edition of First Thi…

Designing the Customer-Centric Organization offers todayâ??s business leaders a comprehensive custom…

Designed as the go-to reference for managing a consulting business, The Business of Consulting is ca…

This all-new edition of Web-Based Training is filled with practical charts, tables, and checklists t…

Presenting the first book that provides HR professionals with a context for understanding the import…

There never has been a time when changes in taste, social outlook and lifestyle have been faster and…

When a pseudonymous programmer introduced “a new electronic cash system that’s fully peer-to-peer, w…

The sales function is the front-line of any business. Keeping up with the latest sales techniques is…

A key concern today for all those involved in business development is how to grow your company not o…

Since it was first published almost twenty years ago, Developing Technical Training has been a relia…

The sales function is the front-line of any business. Keeping up with the latest sales techniques is…

The whole world is witnessing radical economic changes. Traditional markets are stagnating; global m…

Effective Training & Development is essential if you are to continuously get the best from your peop…

This book is an invaluable desk reference for facilitators, leaders, coaches and anyone who wants to…

The sales function is the front-line of any business. Keeping up with the latest sales techniques is…

Science reassures, art disturbs (Proverb) This intriguing exploration of underlying forces in decisi…

Praise for Zebras and Cheetahs «It's not the big that eat the small. Today, it's the fast that eat t…