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Даниэль Дефо
The Complete English Tradesman (1839 ed.)

It happens some years after that this city tradesman dies, and his executors finding his accounts difficult to make up, there being no books to be found but a day-book and a cash-book, they get some skilful book-keeper to look into them, who immediately sees that the only way to bring the accounts to a head, is to form a ledger out of the other two, and post every body's account into it from the beginning; for though it were a long way back, there is no other remedy.

In doing this, they come to this mistake, among a great many others of the like kind in other chapmen's accounts; upon this they write to the chapman, and tell him they find him debtor to the estate of the deceased in such a sum of money, and desire him to make payment.

The country shopkeeper huffs them, tells them he always made up accounts with Mr. G., the deceased, once a-year, as he did with all his other chapmen, and that he took his receipt in full of all accounts and demands, upon paying the balance to him at such a time; which receipt he has to show; and that he owes him nothing, or but such a sum, being the account of goods bought since.

The executors finding the mistake, and how it happened, endeavour to convince him of it; but it is all one-he wants no convincing, for he knows at bottom how it is; but being a little of a knave himself, or if you please, not a little, he tells them he cannot enter into the accounts so far back – Mr G. always told him he kept his books very exactly, and he trusted to him; and as he has his receipt in full, and it is so long ago, he can say nothing to it.

From hence they come to quarrel, and the executors threaten him with going to law; but he bids them defiance, and insists upon his receipt in full; and besides that, it is perhaps six years ago, and so he tells them he will plead the statute of limitations upon them; and then adds, that he does not do it avoid a just debt, but to avoid being imposed upon, he not understanding books so well as Mr G. pretended to do; and having balanced accounts so long ago with him, he stands by the balance, and has nothing to say to their mistakes, not he. So that, in short, not finding any remedy, they are forced to sit down by the loss; and perhaps in the course of twenty years' trade, Mr G. might lose a great many such parcels in the whole; and had much better have kept a ledger; or if he did not know how to keep a ledger himself, had better have hired a book-keeper to have come once a-week, or once a-month, to have posted his day-book for him.

The like misfortune attends the not balancing his cash, a thing which such book-keepers as Mr G. do not think worth their trouble; nor do they understand the benefit of it. The particulars, indeed, of this article are tedious, and would be too long for a chapter; but certainly they that know any thing of the use of keeping an exact cash-book, know that, without it, a tradesman can never be thoroughly satisfied either of his own not committing mistakes, or of any people cheating him, I mean servants, or sons, or whoever is the first about him.

What I call balancing his cash-book, is, first, the casting up daily, or weekly, or monthly, his receipts and payments, and then seeing what money is left in hand, or, as the usual expression of the tradesman is, what money is in cash; secondly, the examining his money, telling it over, and seeing how much he has in his chest or bags, and then seeing if it agrees with the balance of his book, that what is, and what should be, correspond.

And here let me give tradesmen a caution or two.

1. Never sit down satisfied with an error in the cash; that is to say, with a difference between the money really in the cash, and the balance in the book; for if they do not agree, there must be a mistake somewhere, and while there is a mistake in the cash, the tradesman cannot, at least he ought not to be, easy. He that can be easy with a mistake in his cash, may be easy with a gang of thieves in his house; for if his money does not come right, he must have paid something that is not set down, and that is to be supposed as bad as if it were lost; or he must have somebody about him that can find the way to his money besides himself, that is to say, somebody that should not come to it; and if so, what is the difference between that and having a gang of thieves about him? – for every one that takes money out of his cash without his leave, and without letting him know it, is so far a thief to him: and he can never pretend to balance his cash, nor, indeed, know any thing of his affairs, that does not know which way his money goes.

2. A tradesman endeavouring to balance his cash, should no more be satisfied if he finds a mistake in his cash one way, than another – that is to say, if he finds more in cash than by the balance of his cash-book ought to be there, than if he finds less, or wanting in cash. I know many, who, when they find it thus, sit down satisfied, and say, 'Well, there is an error, and I don't know where it lies; but come, it is an error on the right hand; I have more cash in hand than I should have, that is all, so I am well enough; let it go; I shall find it some time or other.' But the tradesman ought to consider that he is quite in the dark; and as he does not really know where it lies, so, for ought he knows, the error may really be to his loss very considerably – and the case is very plain, that it is as dangerous to be over, as it would be to be under; he should, therefore, never give it over till he has found it out, and brought it to rights. For example:

If there appears to be more money in the cash than there is by the balance in the cash-book, this must follow – namely, that some parcel of money must have been received, which is not entered in the book; now, till the tradesman knows what sum of money this is, that is thus not entered, how can he tell but the mistake may be quite the other way, and the cash be really wrong to his loss? Thus,

My cash-book being cast up for the last month, I find, by the foot of the leaf, there is cash remaining in hand to balance £176, 10s. 6d.

To see if all things are right, I go and tell my money over, and there, to my surprise, I find £194, 10s. 6d. in cash, so that I have £18 there more than I should have. Now, far from being pleased that I have more money by me than I should have, my inquiry is plain, 'How comes this to pass?'

Perhaps I puzzle my head a great while about it, but not being able to find out, I sit down easy and satisfied, and say, 'Well, I don't much concern myself about it; it is better to be so than £18 missing; I cannot tell where it lies, but let it lie where it will, here is the money to make up the mistake when it appears.'

But how foolish is this! how ill-grounded the satisfaction! and how weak am I to argue thus, and please myself with the delusion! For some months after, it appears, perhaps, that whereas there was £38 entered, received of Mr B.K., the figure 3 was mistaken, and set down for a figure of 5, for the sum received was £58; so that, instead of having £18 more in cash than there ought to be, I have 40s. wanting in my cash, which my son or my apprentice stole from me when they put in the money, and made the mistake of the figures to puzzle the book, that it might be some time before it should be discovered.

Upon the whole, take it as a rule, the tradesman ought to be as unsatisfied when he finds a mistake to his gain in his cash, as when he finds it to his loss; and it is every whit as dangerous, nay, it is the more suspicious, because it seems to be laid as a bait for him to stop his mouth, and to prevent further inquiries; and it is on that account that I leave this caution upon record, that the tradesman may be duly alarmed.

The keeping a cash-book is one of the nicest parts of a tradesman's business, because there is always the bag and the book to be brought together, and if they do not exactly speak the same language, even to a farthing, there must be some omission; and how big or how little that omission may be, who knows, or how shall it be known, but by casting and recasting up, telling, and telling over and over again, the money?

If there is but twenty shillings over in the money, the question is, 'How came it there?' It must be received somewhere, and of somebody, more than is entered; and how can the cash-keeper, be he master or servant, know but more was received with it, which is not, and should have been, entered, and so the loss may be the other way? It is true, in telling money there may have been a mistake, and he that received a sum of money may have received twenty shillings too much, or five pounds too much – and such a mistake I have known to be made in the paying and receiving of money – and a man's cash has been more perplexed, and his mind more distracted about it, than the five pounds have been worth, because he could not find it out, till some accident has discovered it;³³ and the reason is, because not knowing which way it could come there, he could not know but some omission might be made to his loss another way, as in the case above mentioned.

I knew, indeed, a strong waterman, who drove a very considerable trade, but, being an illiterate tradesman, never balanced his cash-book for many years, nor scarce posted his other books, and, indeed, hardly understood how to do it; but knowing his trade was exceedingly profitable, and keeping his money all himself, he was easy, and grew rich apace, in spite of the most unjustifiable, and, indeed, the most intolerable, negligence; but lest this should be pleaded as an exception to my general rule, and to invalidate the argument, give me leave to add, that, though this man grew rich in spite of indolence, and a neglect of his book, yet, when he died, two things appeared, which no tradesman in his wits would desire should be said of him.

I. The servants falling out, and maliciously accusing one another, had, as it appeared by the affidavits of several of them, wronged him of several considerable sums of money, which they received, and never brought into the books; and others, of sums which they brought into the books, but never brought into the cash; and others, of sums which they took ready money in the shop, and never set down, either the goods in the day-book, or the money into the cash-book; and it was thought, though he was so rich as not to feel it, that is, not to his hurt, yet that he lost three or four hundred pounds a-year in that manner, for the two or three last years of his life; but his widow and son, who came after him, having the discovery made to them, took better measures afterwards.

II. He never did, or could know, what he was worth, for the accounts in his books were never made up; nor when he came to die, could his executors make up any man's account, so as to be able to prove the particulars, and make a just demand of their debt, but found a prodigious number of small sums of money paid by the debtors, as by receipts in their books and on their files, some by himself, and some by his man, which were never brought to account, or brought into cash; and his man's answer being still, that he gave all to the master, they could not tell how to charge him by the master's account, because several sums, which the master himself received, were omitted being entered in the same manner, so that all was confusion and neglect; and though the man died rich, it was in spite of that management that would have made any but himself have died poor.

Exact book-keeping is to me the effect of a man whose heart is in his business, and who intends to thrive. He that cares not whether his books are kept well or no, is in my opinion one that does not much care whether he thrives or no; or else, being in desperate circumstances, knows it, and that he cannot, or does not thrive, and so matters not which way it goes.

It is true, the neglect of the books is private and secret, and is seldom known to any body but the tradesman himself, at least till he comes to break, and be a bankrupt, and then you frequently hear them exclaim against him, upon that very account. 'Break!' says one of the assignees; 'how should he but break? – why, he kept no books; you never saw books kept in such a scandalous manner in your life; why, he has not posted his cash-book, for I know not how many months; nor posted his day-book and journal at all, except here and there an account that he perhaps wanted to know the balance of; and as for balancing his cash, I don't see any thing of that done, I know not how long. Why, this fellow could never tell how he went on, or how things stood with him: I wonder he did not break a long time ago.'

Now, the man's case was this: he knew how to keep his books well enough, perhaps, and could write well enough; and if you look into his five or six first years of trade, you find all his accounts well kept, the journal duly posted, the cash monthly balanced; but the poor man found after that, that things went wrong, that he went backwards, and that all went down-hill, and he hated to look into his books. As a profligate never looks into his conscience, because he can see nothing there but what terrifies and affrights him, makes him uneasy and melancholy, so a sinking tradesman cares not to look into his books, because the prospect there is dark and melancholy. 'What signify the accounts to me?' says he; 'I can see nothing in the books but debts that 1 cannot pay, and debtors that will never pay; I can see nothing there but how I have trusted my estate away like a fool, and how I am to be ruined for my easiness, and being a sot:' and this makes him throw them away, and hardly post things enough to make up when folks call to pay; or if he does post such accounts as he has money to receive from, that's all, and the rest lie at random, till, as I say, the assignees come to reproach him with his negligence.

Whereas, in truth, the man understood his books well enough, but had no heart to look in them, no courage to balance them, because of the afflicting prospect of them.

But let me here advise tradesmen to keep a perfect acquaintance with their books, though things are bad and discouraging; it keeps them in full knowledge of what they are doing, and how they really stand; and it brings them sometimes to the just reflections on their circumstances which they ought to make; so to stop in time, as I hinted before, and not let things run too far before they are surprised and torn to pieces by violence.

And, at the worst, even a declining tradesman should not let his books be neglected; if his creditors find them punctually kept to the last, it will be a credit to him, and they would see he was a man fit for business; and I have known when that very thing has recommended a tradesman so much to his creditors, that after the ruin of his fortunes, some or other of them have taken him into business, as into partnership, or into employment, only because they knew him to be qualified for business, and for keeping books in particular.

But if we should admonish the tradesman to an exact and regular care of his books, even in his declining fortunes, much more should it be his care in his beginning, and before any disaster has befallen him. I doubt not, that many a tradesman has miscarried by the mistakes and neglect of his books; for the losses that men suffer on that account are not easily set down; but I recommend it to a tradesman to take exact care of his books, as I would to every man to take care of his diet and temperate living, in order to their health; for though, according to some, we cannot, by all our care and caution, lengthen out life, but that every one must and shall live their appointed time,³⁴ yet, by temperance and regular conduct, we may make that life more comfortable, more agreeable, and pleasant, by its being more healthy and hearty; so, though the exactest book-keeping cannot be said to make a tradesman thrive, or that he shall stand the longer in his business, because his profit and loss do not depend upon his books, or the goodness of his debts depend upon the debtor's accounts being well posted, yet this must be said, that the well keeping of his books may be the occasion of his trade being carried on with the more ease and pleasure, and the more satisfaction, by having numberless quarrels, and contentions, and law-suits, which are the plagues of a tradesman's life, prevented and avoided; which, on the contrary, often torment a tradesman, and make his whole business be uneasy to him for want of being able to make a regular proof of things by his books.

A tradesman without his books, in case of a law-suit for a debt, is like a married woman without her certificate. How many times has a woman been cast, and her cause not only lost, but her reputation and character exposed, for want of being able to prove her marriage, though she has been really and honestly married, and has merited a good character all her days? And so in trade, many a debt has been lost, many an account been perplexed by the debtor, many a sum of money been recovered, and actually paid over again, especially after the tradesman has been dead, for want of hits keeping his books carefully and exactly when he was alive; by which negligence, if he has not been ruined when he was living, his widow and children have been ruined after his decease; though, had justice been done, he had left them in good circumstances, and with sufficient to support them.

And this brings me to another principal reason why a tradesman should not only keep books, but be very regular and exact in keeping them in order, that is to say, duly posted, and all his affairs exactly and duly entered in his books; and this is, that if he should be surprised by sudden or unexpected sickness, or death, as many are, and as all may be, his accounts may not be left intricate and unsettled, and his affairs thereby be perplexed.

Next to being prepared for death, with respect to Heaven and his soul, a tradesman should be always in a state of preparation for death, with respect to his books; it is in vain that he calls for a scrivener or lawyer, and makes a will, when he finds a sudden summons sent him for the grave, and calls his friends about him to divide and settle his estate; if his business is in confusion below stairs, his books out of order, and his accounts unsettled, to what purpose does he give his estate among his relations, when nobody knows where to find it?

As, then, the minister exhorts us to take care of our souls, and make our peace with Heaven, while we are in a state of health, and while life has no threatening enemies about it, no diseases, no fevers attending; so let me second that advice to the tradesman always to keep his books in such a posture, that if he should be snatched away by death, his distressed widow and fatherless family may know what is left for them, and may know where to look for it. He may depend upon it, that what he owes to any one they will come fast enough for, and his widow and executrix will be pulled to pieces for it, if she cannot and does not speedily pay it. Why, then, should he not put her in a condition to have justice done her and her children, and to know how and of whom to seek for his just debts, that she may be able to pay others, and secure the remainder for herself and her children? I must confess, a tradesman not to leave his books in order when he dies, argues him to be either.

1. A very bad Christian, who had few or no thoughts of death upon him, or that considered nothing of its frequent coming unexpected and sudden without warning; or,

2. A very unnatural relation, without the affections of a father, or a husband, or even of a friend, that should rather leave what he had to be swallowed up by strangers, than leave his family and friends in a condition to find, and to recover it.

Again, it is the same case as in matters religious, with respect to the doing this in time, and while health and strength remain. For, as we say very well, and with great reason, that the work of eternity should not be left to the last moments; that a death-bed is no place, and a sick languishing body no condition, and the last breath no time, for repentance; so I may add, neither are these the place, the condition, nor the time, to make up our accounts. There is no posting the books on a death-bed, or balancing the cash-book in a high fever. Can the tradesman tell you where his effects lie, and to whom he has lent or trusted sums of money, or large quantities of goods, when he is delirious and light-headed? All these things must be done in time, and the tradesman should take care that his books should always do this for him, and then he has nothing to do but make his will, and dispose of what he has; and for the rest he refers them to his books, to know where every thing is to be had.