The book presents methods of debt collection, the complete sequence of actions, standards of “right” communication, psychology, work with objections, the etiquette of business conversation, psycho-physiological peculiarities of perception, persuasion rules prohibited forms of communication, and much more.
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книги по психологии

учебная и научная литература

Полная версия:

Artem Varfolomey Method of Debt Collection. English version