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Erica Dhawan

DIGITAL BODY LANGUAGE:

How to Build Trust and Connection, No Matter the Distance



 2021 by Erica Dhawan

 . . , , 2021

 .   һ, 2022


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notes








1


  ,        , , ,   .,       ,     digital body language          (  堖        ,  ࠖ      .).




2


  :     2022  Facebook, Instagram, Twitter  Linkedin        .




3


Marguerite Ward, CEO of a $16 Billion Business Says the Way You Write Emails Can Break Your Career, CNBC Careers, November 30, 2016, https://www.cnbc.com/2016/11/30/ceo-of-a-16-billion-business-says-the-way-you-write-emails-can-break-your-career.html




4


Marguerite Ward, CEO of a $16 Billion Business Says the Way You Write Emails Can Break Your Career, CNBC Careers, November 30, 2016, https://www.cnbc.com/2016/11/30/ceo-of-a-16-billion-business-says-the-way-you-write-emails-can-break-your-career.html




5


The Radicati Group, Inc., Email Statistics Report, 20202024, February 2020, https://www.radicati.com/wp/wp-content/uploads/2019/12/Email-Statistics-Report-20202024-Executive-Summary.pdf; The Radicati Group, Inc., Email Statistics Report, 20152019, March 2015, https://www.radicati.com/wp/wp-content/uploads/2015/02/Email-Statistics-Report-20152019-Executive-Summary.pdf




6


Justin Kruger, Nicholas Epley, Jason Parker, and ZhiWen Ng, Egocentrism over E-mail: Can We Communicate as Well as We Think? Journal of Personality and Social Psychology 89, no. 6 (December 2005): 92536, https://doi.org/10.1037/00223514.89.6.925




7


Niraj Chokshi, Out of the Office: More People Are Working Remotely, Survey Finds, New York Times, February 15, 2017, https://www.nytimes.com/2017/02/15/us/remote-workers-work-from-home.html




8


Annalise Knudson, Teens Prefer Texting to Talking, New Survey Shows, silive, September 11, 2018, https://www.silive.com/news/2018/09/teens_prefer_texting_to_talkin.html




9


Lee Rainie and Kathryn Zickuhr, Americans Views on Mobile Etiquette, Pew Research Center, December 31, 2019, https://www.pewresearch.org/internet/2015/08/26/americans-views-on-mobile-etiquette/




10


Carolyn Sun, How Do Your Social Media Habits Compare to the Average Persons? Entrepreneur, December 14, 2017, https://www.entrepreneur.com/slideshow/306136




11


Allan Pease and Barbara Pease, The Definitive Book of Body Language (New York: Bantam Books, 2006), 10.




12


Katrin Schoenenberg, Alexander Raake, and Judith Koeppe, Why Are You So Slow? Misattribution of Transmission Delay to Attributes of the Conversation Partner at the Far-End, International Journal of Human-Computer Studies 72, no. 5 (May 2014): 47787, https://doi.org/10.1016/j.ijhcs.2014.02.004




13


  堖     ,        .           .    ,    (. .).




14


The Devil Wears Prada, directed by David Frankel (Beverly Hills, CA: 20th Century Fox Home Entertainment, 2006).




15


John Suler, The Online Disinhibition Effect, CyberPsychology & Behavior 7, no. 3 (2004): 32126, https://doi.org/10.1089/1094931041291295




16


Keith Ferrazzi, How to Avoid Virtual Miscommunication, Harvard Business Review, March 31, 2020, https://hbr.org/2013/04/how-to-avoid-virtual-miscommun




17


. .




18


Alina Dizik, How to Avoid Writing Irritating Emails, BBC Worklife, September 5, 2017, https://www.bbc.com/worklife/article/20170904-how-to-avoid-writing-irritating-emails




19


Alina Dizik, How to Avoid Writing Irritating Emails, BBC Worklife, September 5, 2017, https://www.bbc.com/worklife/article/20170904-how-to-avoid-writing-irritating-emails




20


Gareth Cook, The Secret Language Code, Scientific American, August 16, 2011, https://www.scientificamerican.com/article/the-secret-language-code/




21


Eugene Wei, Pronoun Usage: A Psychological Tell, Remains of the Day, August 26, 2011, https://www.eugenewei.com/blog/2011/8/26/pronoun-usage-a-psychological-tell.html




22


Katrin Schoenenberg, Awkward Pauses in Online Calls Make Us . People Differently, The Conversation, April 2, 2020, https://theconversation.com/awkward-pauses-in-online-calls-make-us-see-people-differently-26073




23


Alisha Haridasani Gupta, Its Not Just You: In Online Meetings, Many Women Cant Get a Word In, New York Times, April 14, 2020, https://www.nytimes.com/2020/04/14/us/zoom-meetings-gender.html




24


Jessica Stillman, A Simple Way to Make Conference Calls Less Awkward, Inc., November 18, 2014, https://www.inc.com/jessica-stillman/the-5-second-secret-to-less-awkward-online-meetings.html


